Why we’re updating our pricing—and what it means for you 


Over the past few days, there has been public discussion around Dentitek’s recent pricing adjustment, and we’d like to take the opportunity to provide clarity.  


We recognize that pricing updates can have an impact on operational planning, particularly in healthcare environments where efficiency and reliability are essential. In the interest of transparency, we want to explain what is changing, the reasons behind this decision, and the steps we’re taking to support our customers moving forward.  

A decade without change  

For over 10 years, Dentitek’s pricing adjustments remained minimal. In that time, the product has evolved significantly to meet the growing needs of dental practices across Quebec. While many of those improvements happened behind the scenes, they’ve played a crucial role in delivering a more stable, secure, and user-friendly experience.  

What we’ve heard from you  

In conversations with our users, a few common themes have emerged. Dentists and clinic managers are looking for:  Simpler, faster workflows that reduce administrative time More accessible and responsive support Better integration with third-party tools Future-facing features like Cloud, automation and AI to help lower operating costs Security Integrated payments solutions  

These are valid needs—and we agree. That’s why the pricing update goes hand in hand with a deeper investment in Dentitek’s evolution. We’re actively addressing these priorities in our development roadmap and customer support strategy.  To support this, we’ve expanded both our development and support teams, giving us greater capacity to improve the platform, respond faster to user needs, and accelerate the delivery of new features.  

A foundation already strengthened

In recent years, we’ve made significant improvements that may not always be visible but are essential to your experience:  

  • New automated communications module to improve customer experience 

  • Paperless workflows to reduce manual paperwork and support a more sustainable, eco-conscious practice 

  • System reliability to ensure Dentitek is always accessible when you need it 

  • Data security and compliance to safeguard patient data and align with regulatory standards 

  • Customer service infrastructure, including onboarding enhancements and faster ticket resolution 

  • Platform future-proofing, enabling us to integrate next-generation tools without disruption  These upgrades lay the groundwork for what comes next.  

What’s next for Dentitek  

We are actively developing a robust roadmap of new features, with many designed specifically to improve operational efficiency and streamline daily workflows.  

Upcoming enhancements include:  

  • Continued performance improvements and stability updates 

  • Simplified onboarding and help resources 

  • AI-powered features to help clinics reduce repetitive tasks, lower administrative costs, and enhance customer support 

  • Integrated payments solutions API integration and a structured, interconnected system that enables seamless data sharing, integration, and collaboration between clients and partners 

  • A strategic transition to the cloud, ensuring greater flexibility, scalability, and long-term accessibility for all users  We’re collaborating closely with our users and associations to ensure your priorities shape our product direction.  

Transparent pricing, with flexibility for your clinic  

To support this next phase of growth while remaining sensitive to clinic needs, Dentitek is introducing a clear pricing structure along with a range of promotional offers tailored for Quebec’s dental community.  

  • Interest-Free Prepayment 1-Year Prepayment: 5% off support and all packages 

  • 2-Year Prepayment: 10% off support and all packages 

  • 3-Year Prepayment: 20% off support and all packages 

Interest-free prepayments can be split into three equal payments over three months to help with clinic cash flow management.  

Additional promotion: For 2- and 3-year terms, future price increases will be capped for five years, limited to a maximum of the Consumer Price Index (CPI) plus 3%.  

Bundled discounts for more efficiency Paperless Package: Combine Sans Papier and Dentitek en Ligne and receive 10% off both modules, plus support and maintenance 

Connected Package: Combine Forfait Connecté with Dentitek en Ligne and receive 10% off both modules, plus support and maintenance  

A few words about Valsoft  

To date, we've focused our efforts on ensuring Dentitek is positioned for long-term success. But we also want to take a moment to introduce Valsoft—the company that recently acquired Progitek.  Valsoft specializes in acquiring and growing vertical market software companies, with a focus on mission-critical solutions across industries. Our model is different: we don't buy to flip or restructure—we buy to build and hold. Our goal is to preserve the legacy of the companies we acquire, while equipping them with the tools, resources, and long-term vision they need to thrive.  

Valsoft currently operates more than 100 software companies globally. In each case, we prioritize customer trust, operational excellence, and product innovation. Dentitek is no exception. Since the acquisition, we've expanded the development and support teams, strengthened infrastructure, and committed to building a feature-rich, future-ready platform that clinics across Quebec can depend on.  We understand that healthcare software must meet high standards—and that anything less than excellent is simply not good enough. That’s why we’re investing in AI-driven tools, cloud readiness, and a seamless user experience—not for short-term gains, but to support your practice for the long run.  

We're excited about what’s ahead for Dentitek, and we hope you are too. You’ll continue to see improvements in the months ahead, and we look forward to hearing your feedback every step of the way. 

We’re here to support you 

We know every clinic operates differently, and we’re committed to offering flexible support as you navigate this change. Our team is available to answer questions, clarify billing, and help you make the best choice for your practice. We’re also continuing conversations with industry associations to ensure transparency and collaboration. 

Reach out anytime at ventes@progitek.ca 

To book a call with our team, click here

Thank you for being part of the Dentitek community 

We are grateful to the dental professionals who continue to trust Dentitek. Our mission is to provide a reliable, forward-looking platform that supports your success—not just today, but long into the future. 

—The Progitek Team